FAQ's

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Optimal Air Conditioning Temperature Settings

Heating - Set between 23-25°C (winter months)Cooling - Set between 22-24°C (summer months) Dry Mode - Reduces humidity while gently adjusting temperature for comfort (mild cooling effect)Fan Mode - Circulates air without heating or cooling Auto Mode - Automatically adjusts settings based on your selected temperature and room conditions.

How Often Should You Check Your Air Filtration System?

We recommend inspecting and cleaning your filtration system every three months during periods of regular or heavy use to ensure optimal performance and air quality.

Is Air Conditioner Maintenance and Servicing Required? How Often Should It Be Done?

You should have your air conditioner serviced once a year to ensure all internal components operate efficiently, maintain reliability over time, and keep your system in optimal condition.

What Types of Heat Pump Hot Water Systems Are Available?

Integrated systems combine the heat pump and storage tank into one compact unit, making installation simple and space-efficient. Split systems keep the tank and compressor separate, allowing for more flexible placement and, in some cases, improved efficiency.

What Are the Running Costs of Heat Pump Hot Water Systems Compared to Electric Storage Systems?

Heat pump water systems typically use 60 to 75%* less electricity than a conventional electric hot water system. Heat-pump systems are more cost-effective "as they use less electricity" only powering the compressor and fan.